Scroll down some and you can see the complaints I made to a hospital about care of the elderly—case in point, my 94-yr-old mother.
This morning she took another very bad turn—back to the same ER—and it was a whole diff story! They swarmed over her, one nurse kissed her hand when she thought we weren’t looking.
No one mentioned my letter but I bet it went to the ER at some point---so get out there and bitch if you see something you don’t like!
Gotta book—back Monday.
PS Will also write letters of praise...
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