Tuesday, April 18, 2017
Hospital food--a new approach
People loved to diss it.
This time, I noticed a large, laminated menu on the bedside table. It had pictures of luscious-looking food and categories such as Liquid Diet, Soft Diet, Regular Diet.
Apparently food at this hospital is not delivered a set times. You order--like room service. They arrive with snappy little bellboy hats on--but despite the incredibly heavy lids and plates, it's is cold anyway.
I know from blogging about this that this is an attempt to improve "customer service." But may I point out several things:
--The menu was on a table too far for me to reach--so I had to call a nurse to get me a menu. Then I needed to fish out the phone.
--I did not have my glasses the first day and could not read it. I ordered by the pictures. The nurse dialed the number.
--It was up to an hour to arrive.
--Your guests could eat--but they had to pay a pretty hefty fee.
I ordered once one day, twice the next...too much trouble. I did not have much of an appetite anyway, but wanted to eat something to heal, to gain strength.
And I wondered what if you were on say, a liquid diet and ordered a hamburger anyway--would they forbid it? Would you get in a big fight?
I missed the Jell-O cubes, I guess. the food--when it arrived--was regular old hospital food anyhow, The pictures lied.